Most IT companies are help desks that resell software. We embed a senior engineer in your business — someone who can support your systems and fix them. Your cloud, your security, even wiring your website into your inventory backend.
Reads scripts. Resells software. Defends the edges of a contract. Calls anything past the help desk "not our job" — and closes the ticket.
Embeds a senior engineer who knows your systems and owns outcomes across the stack — integrate platforms, harden security, fix the root cause. Not close a ticket.
One person who knows your business, reachable and accountable — across infrastructure, cloud, security, and the application layer.
A senior engineer who knows your systems and owns outcomes across the stack — from infrastructure to the application and web layer.
Day-to-day operations, run by people who can also build. Triage handles the commodity requests; your engineer owns the hard problems.
Architecture, migration, and ongoing operations — designed for how your business actually runs, then kept running.
Risk assessment, hardening, and a defensible roadmap — explained in plain terms, not a compliance checklist.
Connecting a hosted storefront to a vendor inventory backend. Rebuilding the layout on a legacy CMS. Work a traditional MSP calls "not our job" — we call it Tuesday.
A thin triage layer handles commodity requests — password resets, printer issues — through self-service and automation. Your embedded engineer owns the account and the hard problems, and engineers away recurring issues by fixing root causes.
Bounded fixes, integrations, and configuration improvements are in-scope embedded work. Net-new applications or maintained codebases are scoped under a separate statement of work.
There are plenty of providers built for that. We're not one of them.
Tell us where it hurts. We'll tell you, plainly, whether we're the right fit — and what an embedded engineer would own in your first ninety days.